Terms of Use

Your Trip-Bank powered by ETourandTravel code provides you specific dollar amounts of savings off of the retail pricing for hotels and other travel products and services (the "Products") offered on booking.trip-bank.com ("Website"). In order to use your savings dollars, you must enter the code provided to you on the welcome email at register.trip-bank.com. By using your savings dollars, you agree to abide by this Terms of Use Policy ("Policy"). This Policy, which is also posted on the Website, may change from time to time. You also agree to abide by the posted terms and conditions for each Product offered on the Website ("Product Terms"). Product Terms may also appear on your purchase confirmations. Product Terms vary and are subject to change by Product providers.


Follow the directions on your welcome email to activate your savings code. If you have not received your email with your savings code inside, please call 800-339-5120. Customer support can help you retrieve your savings code, retrieve misplaced codes, or issue you a new one. If you have any difficulties registering your account or activating your code on register.trip-bank.com, please call 800-339-5120.

The face value of your code will be deposited to your account ("Savings Bank") after you register your account. The dollar amount of savings off retail pricing is displayed on the Website with each Product offered ("Savings"). Your Travel Savings Dollars will save you money off each Product, up to a certain amount off each total. Savings are subject to change without notice. Only the Savings posted at the time a reservation is booked and paid for will be honored.

When making a reservation on the Website, you will see the retail price reduced by the Savings. You will pay the reduced price displayed to complete your reservation. After you book and pay for your reservation, the dollar amount of the savings will be deducted from your Savings Bank. The dollars remaining in your Savings Bank can be used for other reservations until your Savings Bank balance is zero.

Once a reservation is booked and paid for, it cannot be changed or modified. It may be cancelled if permitted under the Product Terms. Cancelled reservations may incur a cancellation fee. Any Savings used for the cancelled reservation cannot be re-deposited into your Savings Bank.

You can continue to use your Savings Bank to reduce the retail cost of reservations until your Savings Bank has been used leaving a zero balance. For customer service regarding booked reservations, please log into the Website and click on "View Reservations" located in the "My Account" section, or use the form on the "Contact Us" page.


Customers must be 18 years of age or older to register a code and use Trip-Bank.com.

You are responsible to pay for any costs not included in the Product price such as government taxes and fees imposed by providers. You are also responsible for any expenses you incur while using the Products you purchased on the Website and for purchases made outside the Website, including but not limited to transportation, meals, gratuities, telephone calls, room service and incidentals.

Savings codes have no value except when used in accordance with this Policy. Savings codes are not gift certificates, nor credit or debit cards, or prepaid vacation vouchers.

Savings codes have no cash surrender value, credit value, or other implied value.

You can give your savings code to friends or family prior to activation, but once activated, only the person on the account can use the savings

Any suspected or actual abuse of this Policy or Product Terms may result in immediate deactivation of Customer's Savings Bank without warning or notice, cancellation of any purchased Products, or chargeback to Customers for fees and charges incurred by ETourandTravel or its suppliers due to Customer's abuse.

By using Trip-Bank and the Products you agree to indemnify and hold harmless ETourandTravel, its owners, affiliates, agents, contractors, assignees and designees, from any and all claims, liability and responsibility for damages, expenses, inconvenience, dissatisfaction, injury, accident, death or damage to any persons or property whatsoever, arising from or related to the use of the savings codes or Products. ETourandTravel makes no warranty of any kind with respect to the Products offered by provider(s). ETourandTravel shall not be liable or responsible for delays or cancellations due to weather or mechanical breakdowns, war, acts of God or any other matters beyond its reasonable control. ETourandTravel assumes no responsibility for any verbal or written representation about savings codes by any distributor or third party other than what is expressly written in this Policy and Product Terms. If any conflict arises between this Policy and the policy posted on the Website, the Website shall take precedence.

Offer not valid where prohibited or restricted.


Washington Seller of Travel Registration Number: 602 605 614 001 0001

Iowa Travel Agency Registration Number: 471

California Seller of Travel Registration Number: 2039656-50

California Required Disclosures: California law requires sellers of travel to have a trust account or bond. This business has a bond issued by International Fidelity Insurance Company and Allegheny Casualty Company in the amount of $50,000.

This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund.

Washington Required Disclosure. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date.

If you have any questions regarding the Policy or usage of the Website, please contact us by email at support@vacationowners.net or mail to the address below. ETourandTravel, Inc.

3626 Quadrangle Boulevard, Suite 400

Orlando, FL 32817